Terms of Use

Polstar Technologies (“Polstar”) operates this site and its affiliated websites (collectively referred to as the “Sites”) that provide a diverse array of information, software, products, downloads, documents, files, text, graphics, publications, content, tools, resources, and services. Prior to utilizing these Sites, we kindly request that you carefully review our Terms of Use (“Agreement”). This Agreement governs your use of Polstar mobile App, Polstar applications, or Polstar Maps (collectively referred to as the “Service”) and Sites. By accessing and using the Sites, you explicitly agree to comply with the terms and conditions detailed in this document. If you disagree with any of the terms and conditions outlined in the Agreement, we respectfully ask that you refrain from using the Sites. It is important to note that these terms establish a legally binding agreement between yourself and Polstar. In the event that you are utilizing the Sites on behalf of your employer, you confirm that you possess the necessary authorization to accept these terms. Polstar retains the right to make modifications, updates, additions, or removals to various sections of the Agreement without prior notice. Polstar encourages you to regularly review these terms for any alterations. Your continued use of the Sites following any updates indicates your acceptance of the revised terms. Furthermore, please be aware that additional terms may be applicable if you have a separate agreement with Polstar.


This Agreement replaces any prior agreements on the same topic between you and Polstar, including earlier Agreement versions. If this Agreement contradict terms in a prior written agreement between you and Polstar that pertains to your website use (“Executed Agreement”), the Executed Agreement’s contradictory terms prevail. Additional terms and conditions may apply when using other Polstar services, third-party content, or third-party software. Polstar’s failure to enforce a right or provision in this Agreement doesn’t waive that right or provision. If a court deems any provision in this Agreement invalid, the parties agree that the court should uphold their intentions reflected in the provision. The remaining provisions of this Agreement remain in effect. Any claim related to website use or this Agreement must be filed within one year of when it arose or is forever barred, regardless of any contrary statute or law.


Any software available for download from the Sites (“Software”) is copyrighted by Polstar and/or its suppliers. Use of the software is governed by the accompanying End-User License Agreement (“EULA”), or as expressly stated on the website. You must agree to EULA to download or install Software that includes it. The software is intended solely for end user use according to EULA. Unauthorized use, reproduction, or redistribution of the software is prohibited by law and may result in penalties. 


Polnav mobile App, Polnav Applications, and Polstar Maps are collectively referred to as the “Service.” The information offered by the Service is not meant to substitute for real-time road information, including travel directions, time-based restrictions, lane closures, roadblocks, traffic signs, traffic lights, or police instructions, among others.


Polstar may develop and release Service updates, including upgrades, bug fixes, patches, new features, or discontinuations (collectively “Updates”) at its discretion. Updates may be automatically installed or require user action based on device settings and internet connectivity. Promptly installing Updates is crucial for proper Service functioning, and they are subject to this Agreement. The Service’s availability and performance depend on various factors, and Polstar cannot guarantee uninterrupted, error-free operation or immunity from unauthorized access. Polstar reserves the right to modify or discontinue the Service, in whole or in part, temporarily or permanently, without notice. The Service’s operation and features may vary based on your network, device compatibility, and supported content formats. If you disagree with significant Service changes, you can terminate this Agreement.

Materials Usage

All materials found on Sites are the copyrighted property of Polstar and/or third-party licensors. All trademarks, service marks, and trade names are the exclusive property of Polstar and/or third-party licensors. Unless explicitly stated otherwise, the materials and services offered on this website are intended solely for your personal and non-commercial use. You may not, without written permission from Polstar, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Sites.

Publications and Documents Usage

You can access, copy, print, and share materials like FAQs, datasheets, blog and press releases from this site unless explicitly prohibited. Please follow these rules:

  1. Use the content for personal, non-commercial, and informational purposes only.
  2. Don’t alter the documents, publications, or graphics.
  3. Keep graphics with their accompanying text and avoid quoting out of context.
  4. Always show copyright and proprietary notices when copying.
  5. Know that Polstar can revoke this permission at any time, and you must comply if notified.

Unauthorized use may lead to legal consequences, including civil and criminal penalties. Copying the website’s design elements, appearance, or layout is strictly forbidden as they are legally protected. Copying logos, graphics, sounds, or images requires explicit permission from Polstar.

Polstar and its suppliers won’t be liable for indirect or consequential damages resulting from using information on the website, whether due to contract, negligence, or other wrongful acts. The materials may contain inaccuracies, and information is periodically updated. 

Disclaimers and Other Notices

Unless expressly stated otherwise, all information, software, materials, and services are provided “as-is” by Polstar, with no warranties, either expressed or implied, including fitness for a particular purpose. Polstar and its suppliers are not liable for special, indirect, or consequential damages or any loss of use, data, or profits arising from website use, software performance, or information accuracy. You assume all risks regarding information suitability and accuracy. Links to third-party sites are provided for convenience; Polstar isn’t responsible for their content or transmissions.

Accounts and Security

When using services on the website that require an account, provide accurate information during registration and keep it up-to-date. You’ll create a password and username, which you must safeguard. You’re responsible for all activities under your account and must report any unauthorized use promptly. Polstar is not liable for losses due to unauthorized account access, but you may be held responsible. Don’t use someone else’s account without permission. By using certain services, you agree to Polstar displaying customer information and accept the risk of unauthorized access. If you provide false or incomplete information, Polstar may suspend or terminate your account. You’re responsible for all associated costs and charges.

No Unlawful Use

To use the website, you agree not to engage in any unlawful or prohibited activities outlined in these terms, conditions, and notices. You must not use the Services in a way that could harm or disrupt Polstar’s server, attempt to access services, materials, other accounts, computer systems, or networks connected to Polstar’s server or the website without authorization, or try to acquire materials or information through unauthorized means not intentionally provided by the website.


You agree to indemnify, defend, and hold Polstar, its officers, agents, co-branders, partners, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your submissions, your use of the website (including any use by your employees), your connection to the website, your violation of the Agreement, or your infringement of the rights of another party.

Copyright and Trademark

If you have been granted the right to use a Polstar trademark, your usage must comply with Polstar’s Logo Usage Guidelines.

Personal Use Only

“Software”, acquired from online app stores (including Polstar’s official website – polstartech.com, Google Play Store – play.google.com/store, and the Apple App Store – apple.com/app-store), are strictly for personal, non-commercial use.

Prohibited commercial uses include:

  1. Using the software for fleet asset management, fleet tracking, commercial dispatch services, or similar applications, alone or with third-party software/systems.
  2. Reselling, transferring, or distributing the software to third parties for any purpose.
  3. Using it with third-party positioning devices (e.g., external GPS, black boxes, etc.) in commercially used vehicles.

For commercial purposes or integration into third-party fleet management solutions, contact Polstar’s sales team at sales_team@polstargps.com. Polstar reserves the right to terminate this license and pursue legal action if the software is used commercially in violation of these terms.